SBI alert! ATM, credit card, UPI and Netbanking user? Do this so you don’t lose money


The State Bank of India (SBI) today (April 25, 2022) released a process document, explaining the guidelines that customers should follow to keep their money safe. The guidelines provide details on what SBI customers must do and what not to endure to keep their digital transactions safe.

The bank shared the following steps for customers to remember when making digital transactions:

Debit/Credit Card Security:

  • Beware of your surroundings when performing ATM transactions through ATMs or POS devices
  • Cover the keyboard when entering the PIN code
  • Always verify the authenticity of e-commerce websites before making transactions
  • Manage your debit card transactions through online banking
  • Set a limit for card transactions on e-commerce platforms, POS and ATMs, both for domestic and international transactions

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IPU Security:

  • Try to keep your Mobile PIN and UPI PIN different and random
  • Do not respond to any unknown UPI requests
  • Always report these suspicious requests
  • Always remember that a PIN code is only needed to transfer amounts, not to receive
  • Instantly disable the UPI service on your account if a transaction has occurred without you doing so

Internet security:

  • Always look for “https” in the bank’s website address bar
  • Avoid online banking in public places by using open Wi-Fi networks
  • Always log out and close the browser when you have finished your work.

Connection security:

  • Try to use unique and complex passwords
  • Remember to change your password frequently
  • Never share, store or write down your username, passwords or PIN
  • Remember that the bank never asks you for your User ID/Passwords/Card number/PIN/Passwords/CVV/OTP
  • Disable the “Autosave” or “Remember” feature on your device to avoid storing user ID and passwords.

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